Return Policy

If you’re not completely satisfied with your purchase, you can return items within 30 days of receiving them.

To qualify for a return:

• Items must be in unused condition, with the original packaging.
• Items must be unwashed, unworn, undamaged, and have all original tags attached.
• We do not accept returns sent with C.O.D. (Cash on Delivery) service.
• Return shipping fees are non-refundable unless the return is due to an error on our part.

Who Covers the Return Shipping Fee?

• If the return is due to a change of mind or customer preference, you are responsible for the return shipping cost, which will depend on the carrier you choose.
• If the item is incorrect or damaged due to our error, we will cover the return shipping fee.

RETURN ADDRESS:

If you wish to return the items, please send a message to our service mail first: service@yvette.uk , please tell us your order number and the reason for returning the items, and our customer service will contact you as soon as possible.

Return address:

Name: GCUKReturn G1357
Address： C/O Unit 3, Six Business Park, Coneybury Road,
City：Worcester
State：Worcestershire (Zip Code)：WR4 0AD
Country: United Kingdom

Please ask our customer service for allowance before returning. Any package without notification will be refused.

 

 

REFUND

We offer a full refund for any items you return, but please note that the return shipping fee is the customer’s responsibility.

Refunds are processed within 7 business days of receiving your return. The returned package is your responsibility until it arrives at our warehouse, so please be sure to request proof of postage in case it gets lost in transit.

Once your return or exchange is processed, you’ll receive a confirmation email to let you know.

Law of HK